- Oversee day-to-day operations
- Set policies and processes
- Ensure employees work productively and develop professionally
- Oversee recruitment and training of new employees
- Evaluate and improve operations and financial performance
- Prepare regular reports for upper management
- Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
- Develop a strategic plan for optimized productivity
- Improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes.
- Adhere to company standards for excellence and quality
- Seek out opportunities for expansion and growth by developing new business relationships
- Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
- Maintain project timelines to ensure tasks are accomplished effectively
- Resolve internal staff conflicts efficiently and to the mutual benefit of all involved
Skills
- Professional and consultative business style – ability to be flexible and adaptable to different work styles independently as well as collaboratively in a team environment.
- Understanding of software development life cycle
- Ability to be pro-active about keeping things organized and assertive about procedure, process and protocol.
- Exceptional written and verbal communication skills
- Stakeholder management
- Ability to handle confidential information.
- Experience with Microsoft Outlook, Word, and Excel is a must.
BCA/MCA/M.Sc/BE
EXPERIENCE
Minimum: 3 years
INDUSTRY Information Technology & Services
Job Category: Operations Sales
Job Type: Full Time
Job Location: Remote
